Contact Us

Complaints & Inquiries

Investors (clients or prospective clients of investment firms) and members of the public should direct all questions or complaints to our dedicated Complaints and Inquiries team (in English or French). Contacting other CIRO departments directly could result in delays.

CIRO records all calls to and from Complaints & Inquiries telephone lines.

CIRO staff will not respond to abusive or offensive communications.

CIRO Regional Offices

Toronto - Head Office

Bay Adelaide North
40 Temperance Street, Suite 2600
Toronto, Ontario, M5H 0B4
Tel: 416-364-6133

Land Acknowledgement for Toronto office

We acknowledge that the land on which we gather is the traditional territory of the Wendat, the Anishnaabeg, Haudenosaunee, Métis, and the Mississaugas of the New Credit First Nation. Today, this meeting place is still home to many Indigenous people from across Turtle Island and we are grateful to have the opportunity to work on this land.

Montréal

525 Viger Avenue West, Suite 601
Montréal, Quebec, H2Z 0B2
Tel: 514-878-2854

Land Acknowledgement for Montréal office

We acknowledge that the land on which we gather is the traditional and unceded territory of the Kanien’keha:ka (Mohawk), a place which has long served as a site of meeting and exchange amongst nations and we are grateful to have the opportunity to work on this land.

Calgary

255-5th Avenue S.W.
Suite 800, Bow Valley Square 3
Calgary, Alberta, T2P 3G6
Tel: 403-262-6393

Land Acknowledgement for Calgary office

We acknowledge the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikuni, the Kainai, the Tsuut’ina and the Stoney Nakoda First Nations, including Chiniki, Bearpaw, and Wesley First Nations. The City of Calgary is also home to Métis Nation of Alberta, Region III and we are grateful to have the opportunity to work on this land.

Vancouver

Suite 2800 - Royal Centre
1055 West Georgia Street
Vancouver, British Columbia
P.O. Box 11164 V6E 3R5
Tel: 604-683-6222

Land Acknowledgement for Vancouver office

We acknowledge that the land on which we gather is the unceded territory of the Coast Salish Peoples,4 including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (TsleilWaututh) Nations and we are grateful to have the opportunity to work on this land. 

Departments

Accessibility

We are committed to giving people with disabilities the same opportunity to access our services--in the same place and in a similar way--as other members of the public.

CIRO’s website is developed to ensure compatibility with assistive technologies providing everyone with equal and appropriate access to the information they need.

If you have a request, question, or want to provide feedback concerning accessibility in regards to CIRO’s website, please contact us at 1-877-442-4322 or via email at [email protected].